The Biggest $$$ Opportunity Right Now

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The Biggest $$$ Opportunity Right Now

I agree with Mark Cuban.

The biggest opportunity right now is helping small businesses finally operate like enterprise teams, without enterprise budgets.

For the first time in history, small business owners have access to tools that used to be locked behind Fortune 500 headcount, software contracts, and consultants.

And the limiter isn’t technology.

It’s creativity.

Why This Moment Is Different

Small and lower-middle-market businesses have always had the same problems:

  • Too much work

  • Not enough people

  • Systems that only work if someone stays late to update them

What’s changed is how frictionless it is to deploy automation.

AI agents don’t need:

  • Long onboarding

  • Perfect data

  • New behavior from already-overworked teams

They just need to meet people where they already are.

A Real Example From the Field

I recently spoke with a home restoration company owner who told me something that stuck:

“We’re probably losing thousands of dollars a month because our project managers don’t update the CRM.”

Not because they don’t care.
Not because they’re lazy.

Because they’re driving from job site to job site all day.

By the time they get back to the office, updating the CRM is the last thing they want to do — and leadership is flying blind on:

  • Project delays

  • Bottlenecks

  • Issues before they become expensive problems

So instead of forcing PMs to log in, type notes, and upload photos…

We flipped the workflow.

The Solution Wasn’t Fancy. It Was Practical.

We built an internal voice assistant.

Between job sites, the PM calls the number.
In under two minutes, the agent:

  • Asks the right project questions

  • Captures status updates

  • Logs everything into the CRM

  • Texts a link to upload photos when it’s safe to do so

No typing.
No logging in.
No “I’ll do it later.”

Leadership now sees project health in near real time.

The PM uses a channel they already rely on — a phone call — and we turn drive time into productive time.

That’s the power of AI for small business.

AI Isn’t Replacing Humans. It’s Removing Friction.

Let’s be clear:

AI voice agents might feel weird for urgent, customer-facing issues.
Most people still want a real human when something’s on fire.

But internally?

AI is perfect.

It:

  • Captures information consistently

  • Never forgets to follow up

  • Doesn’t care if it’s 6:30pm

  • Turns chaos into clarity

This isn’t about replacing people.
It’s about giving small teams leverage.

The Real Opportunity

Small businesses don’t need more dashboards.
They don’t need “AI strategy decks.”
They don’t need buzzwords.

They need:

  • Fewer dropped balls

  • Clear visibility

  • Systems that work in the real world

AI finally lets us build those systems around how people actually behave, not how software wishes they would.

That’s why I agree with Mark Cuban.

The biggest AI opportunity right now isn’t enterprise transformation.

It’s helping small businesses:

  • Make more money

  • Waste less time

  • And stop running everything out of their own head

And we’re just getting started.